Privacy Policy
How we collect, use, and protect your information
Last Updated: April 13, 2026
📋 Introduction
Welcome to Velki Agent List ("we," "our," or "us"). We operate the website velki-live-agent.com and are committed to protecting your personal information and privacy.
This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it. By using our website, you agree to the practices described in this policy.
📊 Information We Collect
We collect minimal data necessary to operate our directory service. This may include:
- Usage Data: Pages visited, time spent, device type, browser, and IP address — collected automatically via analytics tools.
- Search Queries: Agent ID numbers entered into our search tool (not linked to personal identity).
- Contact Information: If you contact us via WhatsApp to report a scam, we may retain your message for investigation purposes.
- Cookies: We use cookies to improve your browsing experience and analyze site traffic.
We do not collect financial information, passwords, or payment details of any kind.
🎯 How We Use Your Information
The information we collect is used solely for the following purposes:
- To operate and maintain the Velki Agent directory website.
- To analyze site usage and improve user experience.
- To investigate scam or fraud reports submitted to us.
- To respond to your queries and support requests.
- To detect and prevent fraudulent or abusive behavior on the site.
🍪 Cookies Policy
We use cookies and similar tracking technologies to enhance your experience on our site. Cookies are small text files stored on your device. We use:
- Essential Cookies: Required for the site to function properly.
- Analytics Cookies: Help us understand how users interact with our site (e.g., Google Analytics).
You can disable cookies in your browser settings, though this may affect your ability to use certain features of the site.
🤝 Third-Party Services
Our website may use third-party services that collect, monitor, and analyze data to improve our service. These include:
- Google Analytics — for website traffic analysis.
- WhatsApp — for user-to-agent and user-to-support communication.
- Cloudflare — for website security and performance.
These third parties have their own privacy policies governing their use of your data. We are not responsible for their practices.
🛡️ Your Privacy Rights
Depending on your location, you may have the following rights regarding your data:
Right to Access
Right to Correct
Right to Delete
Right to Object
To exercise any of these rights, contact us via WhatsApp. We will respond within 30 days.
🔄 Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your information.
📧 Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact our privacy team directly.